Came in just 3 days, very well packaged with no damage to the box. Bumper was packed and wrapped with plastic end cap protectors for the bumper edges. All the hardware was included and correct,. and the bumper over all was 100% right out of the box. Bumper is very heavy and nice and thick. The powder coat has a rough matt black finish with no glossiness at all to it, which is what I was looking for. Instructions were clear, but I did watch a few YouTube videos to make sure. The hardest part is removing the old bumper for sure! I found it necessary to get a 18mm deep socket as the bolts we a bit too long. Once the old bumper was off, installing the Nilight was a breeze! No issues with the enclosed hardware and all of the bold threats on the Nilight were spot on. Was able to do everything start to finish in less than an hour in the driveway using just a ratchet, 18mm socket and a screwdriver.